PhD Student in Public Policy
Duke University
Aug 2016 – Present Durham, NC
Program Analyst
Habitat for Humanity Greater San Francisco
Sep 2014 – Jun 2016 San Francisco, CA
  • Developed new processes to measure beneficiary experience, including regular net promoter checks, 200+ household homeowner census, and focus groups
  • Built knowledge about measurement among beneficiaries, program staff, and board members.
  • Migrated previous program data from MS Access to Salesforce, designed workflow for program staff.